Fake Live Technical Phone Support Services

There are non-magicJack people out there who are calling themselves magicJack support. Like me, they don’t work for magicJack. Unlike me, they pretend they are working for magicJack. Let me be clear. The only official live support for help with how to get your magicJack working is the chat support provided via the magicJack.com website. […]

RESOLVED – magicJack now compatible With Mac OSX 10.11 “El Capitan”

[UPDATE – 2016.03.26 ] El Capitan is now supposed to be compatible with all versions of magicJack. Please note otherwise if your experience varies. A number of commenters are rightfully upset that magicJack is not compatible with Mac OSX (10.11, El Capitan). Earlier versions are apparently okay. If you’re working and you want to register […]

RESOLVED – Firmware for magicJack not yet available for Windows 10

[UPDATE] Firmware is now compatible with Windows 10. You may now download the firmware normally here, or when you plug your existing magicJack device into the USB port on your Win10-enabled computer. It should work with all versions of magicJack from USB-only to Plus, Go and Express. Good luck! Firmware that you already own may […]

Should I give a magicJack for Christmas? VoIP provider wars…

Last year, I gave some very specific advice about giving a magicJack for Christmas. Streamlining last year’s advice*: Don’t give a tech gift to someone who doesn’t understand it. Don’t give this to someone who doesn’t have a fast broadband connection. Only give this to someone who directly asked for it. If it’s only going […]