Help, Support, Hints and Fixes

It has been brought to my attention that it is very likely the updater files and the premise of knowing their specific age is not relevant or useful. The updater file (Windows or Mac version) is meant to check the existing version on your magicJack when it is plugged into your computer. If your version is not the most recent, the update file then downloads the latest version of the firmware on the fly. The firmware cannot be downloaded as a separate entity. There is no turning back to a previous version if the current version does not work.

This brings up a number of issues about the firmware.

Should the most recent firmware pass all inspections prior to being made public, but then fail due to unforeseen circumstances, causing the bulk of updated magicJacks to get bricked, there is no way to locally revert back to a previous version of the firmware.

No provision has been made to update the firmware from a local installer.

The magicJack plus firmware does not have a web server that would allow users to control aspects of the magicJack plus device through a local web page such the same we we control our routers. There could be great benefit to allowing this to happen for users.

photo credit: http://www.ehow.com/info_8366503_advantages-disadvantages-proprietary-operating-system.htmlThe reason the firmware binaries are not made available is likely because people will start hacking the device. One such example that has already happened is the GVJack App that changes magicJack into a Google Voice interface. Because the device is not hacking into the magicJack system but instead into Google Voice, it’s an excellent way to repurpose a magicJack usb device that is no longer under contract.

So that bring up the question: what to do with this site. I am going to repurpose it as a site that will ask the question of whether the magicJack is the right device for the proverbial ‘you’. I’ll make a check list of things to consider in making the jump from landline phone to voip. I may rename the website to something more all-encompassing.

Stay tuned!

Update: The firmware is actually in the setup file and not downloaded on the fly. Learn more here.

photo credit: ehow.com

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