Help, Support, Hints and Fixes

I just ordered the magicJack plus 2014. I know I said I wouldn’t, but I really wanted to see what’s in the box. Follow along with me as I show you how to order without adding unnecessary upsells.

There are no less than five upsells on our journey to buying a tiny device. Those upsells include:

  1. Platinum-Preferred Five-Year Plan — add five years to the new device. Voids the 6-month free offer.
  2. Easy Pay (or Easy One-Pay, they can’t seem to make up their minds.) This is the only upsell I took advantage of, primarily because it cost me nothing additional.
  3. Buy more magicJacks for your family and friends. Another thing that will sit in the bottom of their junk drawer, since they’re not technically inclined, like you.
  4. An extra year of service at the regular price. Voids the 6-month free offer, and easily available at a later date.
  5. Rush Shipping. They send it USPS. (I said UPS in the video. My bad.) Stil, there’s no point in paying more. It’ll get to you when it does. I ordered mine on the 2nd. It shipped out on the 3rd and I received it on the 5th of this month.

Cost breakdown for my order of one single magicJack plus 2014:

$29.95 – device and included cables
$8.95 – shipping and handling.
$3.03 – adminstrative charges and regulatory fees — whatever those are…
$41.93 – Total

Note: If you don’t have an American or Canadian credit card and/or you don’t live in the US or Canada, you will likely be unsuccessful ordering the magicJack 2014.

I’ll be doing unboxing and registration videos to follow up, once I receive the new device.
In the mean time, enjoy!

Update10:00 PM – 8/5/2013 – My new magicJack arrived today. I’ll be breaking it open tomorrow. Stay tuned!

6 Responses to Frustration Free Ordering

  • I have bought a new magic jack 2014. Trying to register. Due to systems problem three payments have been made for the same transaction of $43.07. With each entry the system would respond to say “enter new credit card ” My bank has confirmed that all three transactions have been cleared. This amounts to my having paid $86.14 . more than what i should have. This amount may please be refunded and my transaction completed

    Update five minutes later: Three payments made of $43.07 for the same registration. request complete registration and refund excess payment of $86.14.

    • Well, all I can say is, “Lucky You!” It looks like magicJack support is on top of things. The way your response is worded, it sounds like you expect me to fix it for you. Of course I don’t work for magicJack. I wish I could tell magicJack to do things, but I cannot. What amazes me is that you apparently were able to procure your magicJack from Delhi, India. I’m guessing you used a proxy. What would be even more ironic is if you were a chat support person who works for magicJack in Delhi. I’m glad your situation is resolved.

      Update: I think I misunderstood your second comment (combined with first for ease of comment posting). It is unfortunate you overpaid. You’ll likely have to resolve this through your credit card company. Good luck.

  • My power adapter plug that came with my Magicjack quit working and I relpaced with one I had for powering my cell phone. It has all the same specs but I now get a constant buzz on the line. Any sugestions?

    • Your best bet is to buy a new magicJack USB AC adapter through magicJack. It shouldn’t cost much. If your magicJack is less than a month or two old, you may be able to convince magicJack to send you a new one just for postage. You’ll need to chat with magicJack chat support. Log in to my.magicjack.com and click the “Live Help” tab. Good luck.

  • no puedo rejistar my magicjack

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