Help, Support, Hints and Fixes

Help and Tips

There are plenty of posts and blogs with thoughts on phone etiquette. One of the best I’ve seen is this one on wikihow. More and more, phone etiquette seems to apply to cell phones, and less to tethered phones like land lines, magicJack and alternative VOIP solutions. Yes, it could be your business or home phone, but there are still rules in play for proper manners on the phone. Continue reading

Your geek-chic in-laws just bought you a magicJack plus as a stocking stuffer. Of course, they suspected your luddite tendencies, and hoped to give you something you couldn’t possibly hope to master, but you intend to thwart their low expectations of you. Learn from this post what you need and how to set up your unexpected fortune – a magicJack plus. Continue reading

Update 2013.12.10: This offer is now expired. Bummer. If anyone finds a similar offer, please let us know!

This is pretty-much the same offer that was given to magicJack owners earlier this year who were early adopters. Keep in mind that if you transfer your existing service, from your old magicJack to your old magicJack becomes a brick. If you’re getting the device for the first time, I’m not sure if this upgrade price will be available to you. If it is, post and let us know! You get six month of service with the device, at which point you’ll need to renew for a year. Continue reading

Who doesn’t like gadgets? Who wouldn’t want a magicJack for holidays like Christmas, Chanukah or another tradition? Well it all depends. Personally, I wouldn’t mind receiving a magicJack in my stocking, but here are a couple things to think about before you bestow this gift on a friend. Come to think of it, most of this goes for just about any gift, so maybe you’ll gain some insight about general gift-giving etiquette. Let’s begin. Continue reading

Update 2014.01.16 – After reading this post, check out some information recently uncovered by a friendly commenter in this more recent post.

The magicJack plus 2014 first started selling in June, 2013. It’s supposed to be a better device than its predecessor. So far, there’s no evidence to support that. The sound is not any better. It may actually be worse. There is still no way to save the volume settings when it’s not connected via USB to a computer. The advertisement on the side of the box says free SMS is available through the USB Dialpad and when you use the magicJack TalkFree App, but none of these have come to pass yet. To top it off, the line polarity on the phone jack is actually reversed, contravening over a hundred years of phone standards. I can only wonder what is going through the minds of magicJack planners. There are so many open questions about what will happen next with the new glossy black device. Continue reading

Just minutes ago, I received another email about 911 services from magicJack.

It looks like they have stepped back and taken a different tack. Apparently, they will try to bill us, but if we don’t pay, we may get a bill directly from 911 services in our town.

Pundits like myself with 20/20 hind-site claim to know everything, but seriously… This is how magicJack should have handled this situation: Continue reading

Latest Versions

Windows

2014-07-22

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Macintosh

2015-11-12

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Last checked: 2017-08-21