Help, Support, Hints and Fixes

Help and Tips

1 2 3 7

There are non-magicJack people out there who are calling themselves magicJack support. Like me, they don’t work for magicJack. Unlike me, they pretend they are working for magicJack.

Let me be clear. The only official live support for help with how to get your magicJack working is the chat support provided via the website. They do not offer a phone support service. Anyone who says they are magicJack live phone support is pulling the wool over your eyes. Continue reading

[UPDATE – 2016.03.26 ] El Capitan is now supposed to be compatible with all versions of magicJack. Please note otherwise if your experience varies.

A number of commenters are rightfully upset that magicJack is not compatible with Mac OSX (10.11, El Capitan). Earlier versions are apparently okay. If you’re working and you want to register with El Capitan, consider borrowing a friends Windows 7, 8 or Mac OSX prior to El Capitan. Continue reading

[UPDATE] Firmware is now compatible with Windows 10. You may now download the firmware normally here, or when you plug your existing magicJack device into the USB port on your Win10-enabled computer. It should work with all versions of magicJack from USB-only to Plus, Go and Express. Good luck!

Firmware that you already own may or may not work when you upgrade to Windows 10 automatically, depending on your computer’s configuration. Additionally, if you own the original USB-only version of magicJack, there is a chance it may not work at all with Windows 10. Continue reading

Last year, I gave some very specific advice about giving a magicJack for Christmas. Streamlining last year’s advice*:

  • Don’t give a tech gift to someone who doesn’t understand it.
  • Don’t give this to someone who doesn’t have a fast broadband connection.
  • Only give this to someone who directly asked for it.
  • If it’s only going to sit in a drawer, you’ve wasted a gift.

But with blocked extensions, blocked skype and even blocked ISP telephone providers, is magicJack a decent way to start your next year?… Continue reading

1 2 3 7
Latest Versions



hash: a90960549511e9a2a8b5b224dc0a6615



hash: c2843ccdd68ebb967b1fffe9904f74c7

Last checked: 2017-08-21