Help, Support, Hints and Fixes

Help and Tips

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[UPDATE] Firmware is now compatible with Windows 10. You may now download the firmware normally here, or when you plug your existing magicJack device into the USB port on your Win10-enabled computer. It should work with all versions of magicJack from USB-only to Plus, Go and Express. Good luck!

Firmware that you already own may or may not work when you upgrade to Windows 10 automatically, depending on your computer’s configuration. Additionally, if you own the original USB-only version of magicJack, there is a chance it may not work at all with Windows 10. Continue reading

Last year, I gave some very specific advice about giving a magicJack for Christmas. Streamlining last year’s advice*:

  • Don’t give a tech gift to someone who doesn’t understand it.
  • Don’t give this to someone who doesn’t have a fast broadband connection.
  • Only give this to someone who directly asked for it.
  • If it’s only going to sit in a drawer, you’ve wasted a gift.

But with blocked extensions, blocked skype and even blocked ISP telephone providers, is magicJack a decent way to start your next year?… Continue reading

The new magicJack GO looks suspiciously like it’s predecssor the magicJack PLUS 2012. It’s about the same size, with the same light configuration, just with a new “coat of paint”, so to speak. That said, the mJ+2012 was a good device, and likely so will this one be. Check out the video below. Continue reading

The sidebar to the right shows how this site checks for changes every day around noon for any changes to the updates. As of July 22, the firmware update files for magicJack’s Windows and Mac have shown changes when compared with previous versions. Coincidentally, the founder of magicJack died the same day.

Check out this video of the new screen interface for magicJack devices connected to Windows 7. Continue reading

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